Patients with COVID-19 have had mild to severe respiratory illness with symptoms of
Shortness of breath
Healthcare providers are encouraging all patients experiencing flu-like symptoms to first use mobile apps or visit websites that have been set up for COVID-19 response. For your safety and convenience telehealth resources are available.
Before scheduling an appointment with your healthcare provider or walking into a clinic, urgent care center or hospital it is recommended that you use one of these or similar services listed below.
- Ascension $20
Visit their website to download the app. Use the code HOME for a $20 cost per visit, and no appointment is needed.
- Baylor Scott & White $?
Visit their website or to install the app on your mobile device, simply text BETTER to 88408 to have it sent to your phone. No appointment is needed.
- MDLive $?
Visit their website to sign-up for a free account.
- Freeman Medical Clinic $?
A local clinic that will see new and established patients via telehealth.
- HeyDoc $10-50
Visit their website to download the app. A visit on HeyDoc costs the patient between $10 and $50.
- TelaDoc $49
Visit their website to set-up an account or download their app. The cost of a Teladoc visit depends on your health plan, with everyday care costing less than $49.
- Televero Health $?
Visit their website to schedule a consult with a Critical Care M.D. or Behavioral Health professional.
- West Holistic Medicine $0-$70
Visit their website to register for an account. Sliding income scale for cost ranging $0-$70.
Services for Uninsured
Central Health-funded CommUnityCare Health Centers launched a hotline staffed with medical professionals to triage uninsured Travis County residents experiencing coronavirus-like symptoms (COVID-19).
People experiencing COVID-19 symptoms who are uninsured and do not have an established doctor can call the COVID-19 Hotline at 512-978-8775 for guidance. Starting today, medical professionals will answer the phones and triage callers – specifically people who are uninsured – to prevent them from going directly to a clinic, urgent care, or emergency department. For now, the hotline is available 8 a.m. – 5 p.m.
- HEB Curbside
- Fee: Free for First-time users. Service is free or $4.95
- Walmart Pick-Up
- Fee: $7.95 for delivery with $4.95 personal shopper fee
- Fee: Free delivery on your first order, $3.99 if order is over $35.00, $7.99 if order is under $35.00 (They also charge 3% fee to the price of each product, 5% service fee and 5% for tip for the driver)
If you do not drive or have a friend, family or neighbor who can pick up items and deliver them to your home or if you need help buying food, please call 512-972-6240.
- Delivery Fee: Free if order is over $35
- Delivery Fee: Many locations are waiving fees due to COVID-19
- Fee: Free Standard Delivery (5-7 business days), $8 2nd Day Delivery, $15 Overnight Delivery
If your pharmacy does not have a delivery option, check if they have a drive-thru location. You may call the pharmacy and find out if they can transfer your refill to another location for a one-time pick-up.