Patients with COVID-19 have had mild to severe respiratory illness with symptoms of 

  • Fever 

  • Cough 

  • Shortness of breath 

Telehealth Services

Healthcare providers are encouraging all patients experiencing flu-like symptoms to first use mobile apps or visit websites that have been set up for COVID-19 response. For your safety and convenience telehealth resources are available. 

Before scheduling an appointment with your healthcare provider or walking into a clinic, urgent care center or hospital it is recommended that you use one of these or similar services listed below.

Services for Uninsured

Central Health-funded CommUnityCare Health Centers launched a hotline staffed with medical professionals to triage uninsured Travis County residents experiencing coronavirus-like symptoms (COVID-19).

People experiencing COVID-19 symptoms who are uninsured and do not have an established doctor can call the COVID-19 Hotline at 512-978-8775 for guidance. Starting today, medical professionals will answer the phones and triage callers – specifically people who are uninsured – to prevent them from going directly to a clinic, urgent care, or emergency department. For now, the hotline is available 8 a.m. – 5 p.m.

Accessing Essentials

  • HEB Curbside
    • Fee: Free for First-time users. Service is free or $4.95
  • Walmart Pick-Up
  • Favor
    • Fee: $7.95 for delivery with $4.95 personal shopper fee
  • Instacart
    • Fee: Free delivery on your first order, $3.99 if order is over $35.00, $7.99 if order is under $35.00 (They also charge 3% fee to the price of each product, 5% service fee and 5% for tip for the driver)

If you do not drive or have a friend, family or neighbor who can pick up items and deliver them to your home or if you need help buying food, please call 512-972-6240.


  • Walgreens
    • Delivery Fee: Free if order is over $35
  • CVS
    • Delivery Fee: Many locations are waiving fees due to COVID-19
  • HEB
  • Walmart
    • Fee: Free Standard Delivery (5-7 business days), $8 2nd Day Delivery, $15 Overnight Delivery

If your pharmacy does not have a delivery option, check if they have a drive-thru location. You may call the pharmacy and find out if they can transfer your refill to another location for a one-time pick-up.